We endeavour to make our appointment system as accessible as possible and have surgeries running from 07:30am to 6:00pm Monday to Friday. Demand for early and late appointments is high, so please only ask to book these if you are unable to attend at other times.
Appointments can be booked on-line 24 hours a day, or by telephone and at our reception desk between 7:30am-6:00pm Monday to Friday.
Routine Appointments with a doctor
Urgent Appointments with a doctor
Appointments with the nurses and healthcare assistants
Nurse and Healthcare Assistant appointments vary in length depending on what it is for. They are therefore only bookable on the telephone or in person, and not available via our on-line booking service. Please let the receptionist know what your appointment is for so they can ensure they book you with the most appropriate person and allocate the correct amount of time.
Why does the Receptionist ask what I'm seeing the Nurse or Doctor for?
When requesting a same-day ring back with the on-call doctor the receptionist will ask what the problem is. The GP uses this information to prioritise calls and ensure urgent ones are responded to quickly.
Appointment and Prescriptions on-line
- Make, view and cancel GP appointments on-line;
- Request repeat medication on-line.
- Access details from your care record including current medications and immunisations.
Signing up is simple. Either click ‘register for on-line services’ in the useful links section of our website and follow the instructions, or ask a member of reception staff and they will give you a letter with a unique user name and password along with details of how to gain access to the secure website.
Please note each household member will need a separate user name and password. Parents are able to sign up for an on-line account for their young children so that they can book appointments or request repeat prescriptions for them. We will automatically disable the current password once the young person is aged 14 and write to them giving them the opportunity to re-register. If you are under 14 but would like to set up a password of your own, you can do this in one of two ways:
- If you know your existing password, just use the ‘change password’ facility online.
- If you don’t know your own password, please visit our reception desk with some identification and we’ll reset the password for you.
NOTE: Your personal information is kept safe and secure when using our on-line services.
We write to patients who repeatedly miss appointments explaining the importance of keeping or cancelling appointments. Patients who continue to miss appointments after two letters may be asked to find another GP surgery.
Please do not ask the doctors or nurses to ‘squeeze’ an extra family member into one appointment, or to do extra things e.g. blood pressure review, if you would normally make a separate appointment for this. Thank you.