You can request a repeat prescription on-line (to sign up to this free service either click ‘register for on-line services’ in the useful links section of our website and follow the instructions, or ask a member of our reception staff next time you are in), drop it off at surgery or post it . To minimise the risk of error reception staff do not take requests for prescriptions over the phone.
Prescription requests received at surgery will be ready for collection 72 hours after receipt by the practice, as there are repeat items remaining (this is indicated on the green paper slip and on-line prescriptions ordering screen). If your repeat items have run out the GP will review your record to ensure it is safe to continue you medication. This can result in an extra day until your prescription is ready, and you may be asked to come in for a health review to ensure it is safe to continue with your medication.
Please check the tear off computer slip attached to your last prescription to ensure you still have repeat medication remaining. If it says RUN OUT you may need to see the doctor, nurse or healthcare assistant before your repeat prescription can be issued.
If you have difficulty collecting a regular prescription most local pharmacies will order, collect and deliver medicines to your home. Ask your local pharmacy for further details. Alternatively if you would like us to post your prescription to you, please leave some stamped addressed envelopes at reception.
Please order repeat prescriptions in good time before your medication runs out. Emergency requests for same day prescriptions put strain on the system. We do our best to help in these instances where it is a true emergency, but cannot guarantee we will always be able to process and sign it the same day.
Please only order the repeat medication you require. Medicines waste costs the NHS millions of pounds a year and unused medicines cannot be recycled.
From April 2020 we will no longer accept prescription requests from Pharmacies. This is to help reduce the amount of waste by over and duplication of ordering.
